Data Protection Policy

How we collect and use data:
Laser Friend of Units 14 & 15 Station Lane Industrial Estate, Station Lane, Old Whittington, Chesterfield, Derbyshire, S41 9QX ("we"/"us") is the data controller and is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data ("data") we collect from you, or that you provide to us, will be processed by us.

Your data:
You may provide or we may collect data from you at a number of points, including when you:
~ complete a form on our web page(s);
~ place an order for our products or service by telephone or email;
~ apply for a credit account with us.

This data may include your name, address, telephone number, email address and product interests. We also work closely with third parties (including, for example, distributors, delivery services) and may receive information about you from them.

Uses made of your data:
We will process and use your data for the following purposes ("Purposes"):
~ to provide you with information that you request from us;
~ to provide you with products and services that you order from us;
~ to provide you with sales and service support;
~ to carry out our obligations arising from any contracts entered into between you and us.

Provided you have given your consent, we may also use your data to provide you with information about our products and services by telephone, fax or electronically, and/or pass your details to carefully selected third parties in order to provide this information. You may withdraw your consent at any time, by contacting us at any of the following:

Email: dpp@laserfriend.co.uk
Post: Laser Friend, Units 14 & 15 Station Lane Industrial Estate, Station Lane, Old Whittington, Chesterfield, Derbyshire, S41 9QX.
Telephone: 01246 266010
Fax: 01246 266011

You will also be entitled to withdraw consent to phone, fax or electronic communication each time we contact you by these methods.

You will also be entitled to request at any time that we erase you're your personal data. Unless the Company has reasonable grounds to refuse to erase personal data, requests for erasure shall be complied with, and you will be informed of the erasure within one month of receipt of your request.

Your data will be held by Laser Friend. In order to fulfil Purposes, we may need to pass your information between relevant members of Laser Friend.

We may also need to pass your data to one of our carefully selected third parties, including business partners, suppliers, distributors or couriers ("Third Parties") in order to fulfil Purposes, such as the processing of your order/payment details, assessing your credit rating when applying to open a credit account with us, or the provision of product and/or support services.

By submitting your data to us, you agree that it may be transferred to the relevant members of Laser Friend and/or to our Third Parties, and that it may be stored, accessed and used by them. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this data protection statement.

All data about you that we store is stored securely.

We will not otherwise transfer or disclose your data except with your consent, where we are required or permitted to do so by law, or to any successors in title to our business.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We shall not keep personal data any longer than is necessary in light of the Purposes for which that personal data was originally collected, held, and processed.

When personal data is no longer required, all reasonable steps will be taken to erase or otherwise dispose of it without delay.

Changes to our data protection statement:
Any changes we may make to our data protection statement in the future will be posted on this page. Please check back frequently to see any updates or changes.

Contact:
Questions, comments and requests regarding this data protection policy are welcomed and should be sent via the "Contact" page

Laser Friend, Units 14 & 15 Station Lane Industrial Estate, Station Lane, Old Whittington, Chesterfield, Derbyshire, S41 9QX